Questions and answers
Frequently asked questions about staying at Park Hotel Panorama, Bansko
What guests ask about the hotel. The hotel is temporarily closed — we look forward to welcoming you again soon.
The stay and the rates
What does the nightly rate include?
The rate is per person per night on a half-board basis and includes: Accommodation and buffet breakfast; Buffet dinner; Wellness Center — sauna, steam room, gym; Free shuttle to the gondola lift; Free parking, Wi-Fi and ski storage; Hotel insurance. The resort tax is included in the published rates. Nothing is collected for it at the desk.
Is the resort tax included in the price?
Yes. The resort tax is included in the published rates. Nothing is collected for it at the desk.
Up to what age do children stay free?
Children aged 0 to 5.99 — free accommodation and half-board meals. One child aged 6–11.99 on an extra bed, with two adults — 50% of the full rate. Age is determined as at the date of check-in.
Do all rooms have a balcony and a Pirin view?
Yes. All three categories — Panorama Deluxe, Panorama Standard Double, Junior Suite Apartment — have a balcony and a Pirin view.
Is there a conference hall?
Yes — the Pirin conference hall: the hotel’s main hall, with daylight. It is laid out to suit the format of the event. The restaurant, the mehana and the lobby bar take dinners and receptions. Capacities and terms come with the quotation.
Skiing and transport
How do I get to the gondola lift?
On the hotel’s free shuttle. Free, on a timetable, from the hotel to the gondola lift.
Is there ski storage?
Yes. A separate room for skis, boards and boots. No surcharge.
Is there parking?
Yes, on site. Free parking on the hotel grounds.
How far is the hotel from the centre of Bansko?
The hotel is 2.5 km from the centre of Bansko, on Kosherinata Street. The hotel’s free shuttle takes you to the gondola lift.
Wellness
What is in the Wellness Center, and when is it open?
Finnish sauna, steam room, gym — renovated in 2026. Open 12:00 – 20:00. Every day of your stay. Access is included in the rate for every room category.
Are massages included in the rate?
No. Massages and treatments are charged separately from the stay and are not part of half board.
Dining
What does half board mean, and when is it served?
Half board means buffet breakfast and buffet dinner in the restaurant, every day of the stay. Breakfast is served 07:30 – 10:30, dinner 18:30 – 22:00. Lobby bar and mehana consumption is not included.